This facility had 17 employees assigned to managing security. This meant several hundred thousands of dollars going toward guard staff to secure, maintain, and report on loading dock activity. Not only that, but the facility was anything but efficient in terms of wait time for vendors at the loading dock. The facility may have implemented what they thought was a high-quality visitor management system, when in reality, they needed some additional assistance to ensure the utmost safety and security.


The facility chose to streamline their security processes significantly and was able to reduce head count stationed at the loading dock from 17 to seven. Not to mention, shifts were reduced by 50 percent.

Below are just some of the ways that Building Intelligence allowed the facility to not only address their security shortcomings, but to effectively correct them:

Reduction of guard staff required to secure, maintain, and report on loading dock activity. At 10 guards totaling $65,000 per year, that led to a whopping $650,000 in savings.

Reduction of one loading coordinator, saving the facility $105,000 a year.

Decreased wait time for the vendors waiting to be processed into the loading dock, saving 2 minutes per delivery. That may not seem like much, but when taking 60,000 deliveries into account, that’s a total of 2,000 hours saved over the course of a year.

Property management company on loading dock usage ($1,000,000 in fees are collected without dispute). This comes with an administration fee of 10 percent.

Moving forward, the facility now receives undisputable accountability for damage and usage that can be billed back to the vendor and documented for trending, as well as policy implementation/enforcement. The facility now enjoys approximated savings by the adjustor of $150,000 per year.

Most importantly, the facility’s security team has peace of mind knowing that all visitors, vendors, and vehicles are valid and safe. That kind of security is priceless.


The cost savings and risk reductions have proven to be extremely valuable over the past six years as the facility continues to improve their visitor management and security processes. Through the addition of newly available technology such as handheld mobile devices and driver’s license readers, the facility enjoys an airtight visitor management system.


When considering all the areas in which the facility saved time and money, it amounts to a return on investment of $927,000. The owner is now putting their product in use in their newest property, where the expected return on investment is $3.5 million.

Think of what your company could do with nearly $1 million saved from implementing a safer, more innovative visitor management system. With the SV3 cloud-based solution from Building Intelligence, the possibilities are endless. Easily deploy our product in lobbies, loading docks, service entrances, and other major control points. SV3 provides a scalable answer for supporting all of your visitors at any time.

See what makes SV3 the premier software by Building Intelligence. This product not only improves day-to-day operations and manages risk, but also establishes an incredible ROI.